Please be advised I have used the services of Mr. McArdle for over 10 years. I have stayed with him over the last decade because he is not only conscious and dependable, but goes the extra mile in finding a solution. The first time I came to Mr. McArdle he was able to come up with a solution to my problem that other computer serviceman could not figure out, or didn't want to take
the time to figure it out.
As a result of this, I would recommend his services to anyone that is seeking a performance professional that truly cares about his customers.
Judy Myers
Myers & Associates
myers-judy@sbcglobal.net
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To Whom It May Concern:
This letter is to recommend Jim McArdle for computer repair. We first met Jim at his business, TX PC Clinic, over five years ago. He provided prompt, reliable, courteous service. We were very pleased with his help in repairing our computer. Since then, he has been our sole source of computer repair. We have had him work on a number of our computers and have even asked for
his recommendation when purchasing a new laptop computer. Jim is very knowledgeable and is a great problem solver. At times, he helps us by email. He has made home visits to assist us, as well. He always follows up to be sure we are satisfied with his service.
We highly recommend Jim for employment in computer repair. He is very professional and will be a great asset to your company.
Sincerely,
Dr. and Mrs. Tom Diller
Westside Vision Center
Debbie Diller Consulting
email: ddiller@houston.rr.com
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Dear Jim,
Your work on my PC was outstanding. Your the man!! Your knowledge and commitment to do a good job are very evident. This is the second time you've come to my rescue in the last two years. Thank you for your friendship and job performance. The morning that I got the PC to you, I never thought that you would be getting back to me the same afternoon with the diagnosed problem. You gave me the solution and how you recommended the problem be resolved. The following day, we were back on line and I have had no problems since.
Thank you very much.
Your friend and customer,
Wm M Schuette
LNR Adjusters
wschuette@starband.net
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Jim,
I wanted to take this opportunity to thank you for the level of concern you have shown for the overall success of my business, since I was first introduced to you by Fred Hartdegen, another satisfied customer, a few years ago.
As you know, I am a web designer and my livelihood depends on my computer always being operational. I have had some close calls in the past and you have always been able to solve them and get me back up and running. You can't know the relief that gives me. No matter what I've thrown at you, you've always been able to solve it.
Because of your level of expertise, I have felt comfortable referring you to several of my business colleagues and will continue to do so when I can.
Thank you for all your help. I just felt I needed to let you know how your service has been instrumental in my own business success.
Sincerely,
Rebecca Shaw
America's Link Web Design
Amlink@americas-link.com
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To Whom It May Concern:
All-Starrs carpet care has used Jim McArdle of Texas PC clinic since 1995. Jim has performed various jobs for the company in a very timely and professional way. Jim has not only built us computers and maintained all our computers and networking. Our dispatching and appointments are done through a special software. Jim has recognized the importance of the upkeep of our
Systems. We have had various problems with this specialized software Jim has always been able to work on our problems even though they are they are not your normal glitches. We have heard of horror stories from other companies about the work that has been done to there computers and we are glad to say that has never happened with Texas PC clinic so we are more than happy
to recommend them to service anyone's computer.
Regards,
William Carnes
President
ALL STARRS CARPET CARE
6801 Baneway Suite 1C
Houston Texas 77072
ALLSTARRSCARPET@aol.com
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Dear Jim:
I just wanted to take a moment to complement you on the service that you have provided me. As a real estate office, we are very dependent upon our computers, e-mails and our web site.
As you know, we have had a few instances where we were quite desperate to have immediate attention. In each, the problems were complex yet you were able to resolve them. Most importantly, you shared our concerns and were sensitive to our situation. Not only did you solve our problems you also took the time to install software that would help prevent these situations
from occurring again.
I feel you do value our business as just yesterday you took the time at no charge to contact me to provide me insight into the Spyware "virus". I also appreciate your web site.
We are all normally quick to criticize those that don't meet expectations, so I did want to take the time to thank you for exceeding ours.
Sincerely,
Realty West
Michael S. Roller
Michael S. Roller
281.346.0222
mikeroller@movewest.net
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Hi Jim,
I wanted to drop you a note to thank you for the terrific job you did on debugging our PC. I am still trying to adjust to having it respond in a heartbeat or two instead of dragging itself along, popping up junk screens and error messages, and locking up regularly. The only other time it ran this well was right after we bought it 4+ years ago. Since then it had gotten slower and slower, with more and more small things cropping up, but I dreaded taking it into a shop I didn't know to have it worked on. However, during the last month it had gotten so bad that I knew we were very close to disaster, and it was either replace it or fix it immediately.
There are three criteria that are very critical to me when hiring anyone to work on something - honesty, ability, and cost - and you met every one. You did a great job of fixing a real mess, and the cost was more than fair as well as worth every penny. I also want to say that I greatly appreciated your patience with answering my many questions on the problems we had and how to prevent them in the future. Although there is still a long way to go in my PC education, I feel a whole lot less ignorant now!
Thanks again,
Jan Landrum
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